FAQ

🎧 1. Kya aap full earbuds set bechte ho?

Nahi. Hum sirf single replacement parts sell karte hain:

• Left Earbud

• Right Earbud

• Charging Case

Agar aapka sirf ek side ya case lost/damage hua hai, to pura naya set kharidne ki zarurat nahi.

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🔍 2. Mujhe kaise pata chalega mera model kaunsa hai?

Aap model number yahan se check kar sakte ho:

✔ Charging case ke neeche
✔ Bluetooth name me jab phone se connect karte ho
✔ Original box ya invoice par

Agar fir bhi doubt ho, WhatsApp par photo bhejo — hum help kar denge.

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🔁 3. Kya replacement earbud mera purana wala ke saath pair ho jayega?

Haan, zyada cases me same model ka replacement bud easily pair ho jata hai.
Pairing instructions product ke saath ya WhatsApp support se mil jayenge.

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❓ 4. Agar galat model order ho gaya to?

Agar customer ne galti se galat model order kiya hai, to hum usko different model se replace nahi karte.

Isliye order se pehle model confirm karna zaroori hai. Doubt ho to pehle WhatsApp par pucho.

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🛠 5. Kya ye original brand product hai?

Hum compatible replacement parts provide karte hain. Ye same model ke saath kaam karte hain, Product brand ka official product he.

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🚚 6. Delivery kitne din me ho jati hai?

Orders usually 1–3 working days me dispatch hote hain.
Delivery location par depend karta hai, normally 3–7 din lagte hain.

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💳 7. Kya Cash on Delivery (COD) available hai?

Haan, COD India ke kaafi locations me available hai.

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🔁 8. Return ya replacement kaise milega?

Hum 7 Days Return/Replacement policy dete hain agar:

✔ Product damaged ho
✔ Wrong item receive ho
✔ Product working na ho
✔ 7 din me technical issue aaye

Replacement sirf same model product ka diya jayega.

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💧 9. Water damage ya physical damage cover hota hai?

Nahi ❌
Water damage, tootna, girna, ya physical damage warranty me cover nahi hota.

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🔋 10. Charging case alag se lene par mera bud charge hoga?

Haan, agar aap same model ka charging case lete ho to wo aapke earbuds ko normally charge karega.

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📱 11. Mujhe samajh nahi aa raha kaunsa part order karu

Simple 👍
Apne earbuds aur case ki photo WhatsApp karo.
Hum model identify karke direct correct link bhej denge.

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🧾 12. Kya invoice milega?

Haan, har order ke saath invoice provide kiya jata hai.